Data Policy:
Last updated: 29th September 2025
This Data Policy sets out how Hi, I’m Buddy (“Buddy,” “we,” “our,” or “us”) manages, stores, and protects user data when you use our services.
By using Buddy, you agree to the terms of this Data Policy.
1. Types of data we handle
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Personal Data: Name, email address, login details (if provided).
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Usage Data: Interactions with Buddy, app activity and device/browser details.
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Reflection Data: Text entries, voice notes and other content you choose to share with Buddy.
2. Data Collection principles
We collect only the data needed to:
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Provide daily check-ins, reflections, and notifications.
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Personalise user experiences.
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Improve app performance and security.
3. Data Storage
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Data is stored securely in encrypted databases hosted by trusted third-party providers.
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Voice and text reflections remain private to the user and are not accessed for marketing purposes.
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Backup systems are in place to prevent data loss.
4. Data Retention
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We retain data only as long as necessary to deliver our services.
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If a user deletes their account, all personal and reflection data will be deleted within 30 days.
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Aggregated, anonymised data (used for insights or improvements) may be retained without identifiers.
5. Data Security
We apply industry-standard measures to protect your data, including:
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Encryption in transit (HTTPS/SSL) and at rest.
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Role-based access controls to limit internal access.
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Regular monitoring and vulnerability testing.
6. Data Sharing
We may share data only with:
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Service Providers: Hosting, notification, analytics, or payment partners (under strict confidentiality).
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Legal Authorities: If required by law or to prevent misuse.
We never sell user data to third parties.
7. User Control
Users can:
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Access, edit, or delete their data at any time.
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Export personal reflections and account information.
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Withdraw consent for notifications or reminders.
8. Cross-Border Transfers
If data is processed outside your home country, we ensure compliance with GDPR, UK GDPR, CCPA, and other relevant laws through standard contractual clauses and secure transfer mechanisms.
9. Policy Updates
We may update this Data Policy to reflect operational, legal, or technical changes. Updates will be posted on our website and, if significant, communicated via the app.
10. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please reach out to us at: