Terms & Conditions:
Last updated: 29th September 2025
Welcome to Hi, I’m Buddy (“Buddy,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, app, and related services. By using Buddy, you agree to these Terms.
If you do not agree, please do not use our services.
1. Eligibility
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You must be at least 16 years old to use Buddy.
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If you are under 18, you confirm you have parental or guardian consent.
2. Purpose of Buddy
Buddy is designed as a daily reflection and check-in companion. It is not a medical, therapeutic, or crisis service.
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Do not use Buddy as a substitute for professional mental health, medical, financial, or legal advice.
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If you experience distress or need urgent support, please contact a qualified professional or emergency services in your area.
3. Your Responsibilities
When using Buddy, you agree to:
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Provide accurate information when required.
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Use the app only for lawful purposes.
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Not attempt to hack, disrupt, or misuse the service.
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Respect the privacy and wellbeing of other users (if using any community features).
4. User Content
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You own the reflections, notes, or other content you create in Buddy.
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By using Buddy, you grant us a licence to store and process your content solely to provide the service.
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We do not use your personal reflections for advertising or sell them to third parties.
5. Data and Privacy
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Your use of Buddy is also governed by our Privacy Policy and Data Policy, which explain how we collect, use, and protect your data.
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By using Buddy, you agree to these policies.
6. Payments and Subscriptions
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Certain features may require a subscription or one-time payment.
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All payments are processed securely through trusted third-party providers.
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Subscription terms (renewal, cancellation, refunds) will be clearly shown at the time of purchase.
7. Availability and Changes
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We aim to keep Buddy available at all times, but we do not guarantee uninterrupted service.
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We may update, improve, or discontinue parts of the app at any time.
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We may also update these Terms; if changes are significant, we will notify you.
8. Intellectual Property
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All branding, design, images and software relating to Buddy belong to Hi, I'm Buddy.
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You may not copy, reproduce, or use Buddy’s content for commercial reasons without permission.
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You may not copy, reproduce, or use Buddy’s content to benefit from financially.
9. Limitation of Liability
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Buddy is provided “as is” without warranties of any kind.
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We are not responsible for losses or damages resulting from your reliance on Buddy’s reflections or availability.
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Nothing in these Terms limits liability where it cannot be excluded by law.
10. Termination
We may suspend or terminate your access to Buddy if you:
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Breach these Terms,
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Misuse the app or
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Engage in unlawful activity.
You may stop using Buddy at any time. You can request deletion of your account and data by emailing hello@hiimbuddy.com.
11. Governing Law
These Terms are governed by the laws of England and Wales.
12. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please reach out to us at: